Technological advancements have taken an unprecedented leap and have completely revolutionized the business world with innovative solutions and brilliant inventions in the past few years. It also transformed the business communication processes as evident by the adoption of VoIP services, which rendered conventional PSTN business phone systems almost useless.
This massive shift raises an important question – What is the future of Business communication? To know the answer, let’s check out some predictions about how technology will shape the future of business communication.
The future of PSTN business phone systems does not look bright and it seems that these devices will be phased out in the next few years. Companies will procure services from VoIP Providers who provide a unified communication system and integration of different channels on a single device. This means that PSTN-dialing systems, which have served as the backbone of business communication for decades, are nearing the end of their lifespan.
Businesses will embrace mobility in one form or another to provide seamless integration of standard business workflows. Currently, VoIP providers mainly utilize mobile devices such as smartphones, tablets, and laptops, but we can expect wearable technology, for example, smartwatches and bands, to become a part of their offerings to provide unified and uninterrupted communication channels across the organization.
Every organization faces great risk when it comes to the security of their communication systems. Using advanced technology and sophisticated tools, cybercriminals will attempt to breach the best business phones for small business and large enterprises. Therefore, organizations must devise a comprehensive security system to prevent their VoIP business phone systems from getting compromised.
Due to the availability of reliable broadband connections, and 5G technology on the verge of releasing in the next couple of years, we can expect a complete shift from conventional PBX systems to cloud. This means that organizations will no longer have to set up an infrastructure and allocate resources to business phone systems. Hence, a unified communication system will transition into the cloud, which will not only drive down costs, but will also result in better scalability, improved call quality, and a reliable connection.
Augmented and virtual reality has provided new horizons to the gaming industry and it is anticipated that soon these technologies will change how business meetings are conducted. VoIP office phone systems already offer advanced features such as web meetings, which allow companies to save a substantial amount of money and time, and the integration of augmented and virtual reality will take the collaboration experience to a whole new level. Are you in need of help with your company’s unified communications? If so, contact Monster VoIP today to find out how we can help. Monster VoIP provides the best business phones for small business, which ensures effective communication throughout the organization.